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New Retinol Eye Masks.

New Retinol Eye Masks.

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NEW AND IMPROVED

Welcome to the Murad Rewards Program

New tiers, new points and new ways to earn rewards faster

NOT A MEMBER? ENROLL NOW

How It Works

01
Sign Up

It’s free! Enter your email address, create a password and start shopping

02
Earn Points

Points raise your tier, and tiers mean more benefits. See below for all the ways to earn

03
Choose Your Rewards

Redeem your points for products and savings at checkout

Earn Points Your Way

There are various ways to earn and redeem points. The more you earn, the more benefits you unlock 
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            <div class="subheader">Create An Account</div>
            First things first. Sign up for Murad Rewards and earn 50 points
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            <div class="subheader">Make A Purchase</div>
            Start earning points for every dollar you spend on Murad.com
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        <img src="//images.ctfassets.net/xkrknvgqff10/7i8E6rRbwMsvO5Uibc1Plm/98b12c921c7c44ef5523f9bd9cf47cfb/subscribe-icon.svg">
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            <div class="subheader">Subscribe</div>
            Double your points when you subscribe, earning 4 points for every dollar you spend
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        <img src="//images.ctfassets.net/xkrknvgqff10/5rEwkuwg9YyMTQyBICOlNR/4aba90c87822b6f1533ca7c459da29d5/review-icon.svg">
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            <div class="subheader">Leave A Review</div>
            Tell us what you think about your Murad products and earn 50 points
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        <img src="//images.ctfassets.net/xkrknvgqff10/4rtVIIIPKXZWNpgtNzGgjC/d952509422282c0f0753ae1019c708ac/heart-icon.svg">
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            <div class="subheader">Follow Us</div>
            Get 30 points for following Murad on Instagram, 30 points for Facebook, and 30 points for TikTok
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Membership Benefit Tiers

Murad reward tiers let you earn even more points on purchases and subscriptions. Raise your tier by meeting the spending and subscription criteria below to access exclusive perks and benefits.

Benefits Bronze Silver Gold Platinum
Spend Per Year Free to join Spend $100/yr Spend $250/yr Spend $500/yr
Points for Every $1 Spent 2 Points 2 Points 3 Points 3 Points
Exclusive Members-Only Customer Service • • • •
Early Members-Only Access to New Products • • • •
Anniversary Bonus 100 Points 200 Points 300 Points
Free Birthday Gift 100 Points 200 Points 300 Points
Level-Up Bonus 100 Points 200 Points 300 Points
2x Point Multiplier on Subscriptions • • • •
Personalized Educational Content • • • •

Frequently Asked Questions

  • Murad Rewards is a loyalty program that rewards you every time you shop on Murad.com. All enrolled members can redeem points for free products and dollar-off discounts, and access exclusive benefits, including birthday gifts and early access to new products. As you earn points with every purchase, you have the opportunity to level up your account to reach a new reward tier to earn even more points, benefits and gifts.

  • If you’re already enrolled in Murad Rewards, you’ll love our new and improved program. Your automatically enrolled in our new Murad Rewards program (launched 9/20/2023) that rewards you even more thanks to a new tiered structure. All currently enrolled members start at the Bronze tier, and will enjoy all the benefits that you had before, but with a greater opportunity to earn more points and progress towards our highest tier: Platinum. New purchases after 9/20/2023 will be counted towards the new tiering program. Note that this new program doesn’t impact your existing points.

  • Listed below are the many ways in which you can earn points:

    • Create an account: 50 points
    • Leave a review: 50 points (Eligible every 2 months)
    • Follow us on:
      • Facebook: 30 points
      • Instagram: 30 points
      • TikTok: 30 points
    • Make a purchase:
      • Bronze: Earn 2 points per $1 spent
      • Silver: Earn 2 points per $1 spent
      • Gold: Earn 3 points per $1 spent
      • Platinum: Earn 3 points per $1 spent
    • Enroll in auto-delivery/subscription purchases:
      • Bronze: Earn 4 points per $1
      • Silver: Earn 4 points per $1
      • Gold: Earn 6 points per $1
      • Platinum: Earn 6 points per $1
    Taxes, shopping costs, discounts and promotional gifts do not earn points. Points are only accrued against the order subtotal.

  • Once you are in the Silver, Gold or Platinum tier, you will be in that tier for one year starting on the day you reached your new status. For example, if you earned enough points to upgrade to a new tier starting 9/20/2023, you will retain that tier until 9/20/2024. If you don’t meet the requirements of each tier within the 12-month period, you’ll automatically move to the tier that aligns with your status. Make sure to keep interacting with our program to reach a new tier or maintain your status.

  • No, the points you accrue do not expire; they are yours to keep!

  • Happy Birthday! We’re delighted that you have chosen to celebrate with us through our exclusive rewards program. To receive your birthday bonus on your birthday, enter your birthday in the account settings or during your initial account creation, at least 30 days before your birthday.

    If your birthday falls between the day that you registered and the 30-day waiting period afterward, you will receive your birthday bonus 30 days after your registration. All successive birthday bonuses will be emailed to you on your birthday.

    If you register your birthday through your rewards account any time after it has passed in the current calendar year, rewards will not be added to your account until the day of your birthday in the following year.

    Remember, your birthday reward is determined by your Murad Rewards tier status on the day of your birthday. If it has been more than 30 days since you registered for your birthday reward and you still have not received the additional points in your account, please contact customerservice@murad.com and we will be happy to assist you.

  • Please contact our customer support team at customerservice@murad.com or call 1-310-765-1520

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