Frequently Asked Questions

    It’s simple! Go to the referral landing page module, refer a friend by entering your email address, your friend’s email address and send the offer.

    Your friend must use the referral link found in the email that they receive and/or the referral code in the popup banner for your friend to get their credit. Your friend has to shop on and spend $50 on their first purchase within 30 days of receiving their code.

    Once you send the offer, your friend(s) will receive an email with the offer code via the link in the email.

    When your referral friend shops through your referral link, uses the referral code and spends $50 on their first purchase, your $10 of $50 purchase reward will be sent to you via email to enjoy.

    On the referral tab on the Refer a Friend module, in your account, or under your rewards activity on

    To specifically redeem your refer a friend offer, shop and enter your unique coupon code (provided in your email) at checkout.

    If you have not received your reward credit, that is because your referral friend has not placed an order using the coupon code, or they are not eligible because they are a current customer. You may log onto your account to check status, or contact Customer Service 1-800-376-9240 for further details.

    You can access your code via your referral email.

    Yes, your reward expires 30 days after you’ve received your email.

    Yes, exclusions apply. Coupon is available to be redeemed for regular priced products and for a purchase threshold of $50. Coupon cannot be stacked with other promotional codes. Referral must be a new customer for reward credit to be activated.